"Consultant" refers to Life Organized With Michelle, LLC.

"Purchaser" refers to customer purchasing the course and/or community membership.

"Purchaser" and "Consultant" may collectively be referred to as the “Parties.”

1. PURPOSE OF AGREEMENT 

Purchaser desires to purchase Consultant’s Course (the “Course”) to provide education training commensurate with a professional residential and commercial organizing, decluttering, unpacking, downsizing, organizational planning, and related consulting services for the Purchaser's residence or other designated property.

Consultant's Course is intended to educate the purchaser on how to improve the functionality, efficiency, accessibility, and organization of living and storage spaces through customized organizational systems and practical recommendations tailored to the Purchaser's goals in whatever space they prefer.

Consultant's course may include information on, but is not limited to:

• Assessing existing spaces and discussing the Purchaser's organizational goals, lifestyle, routines, and priorities;
• Developing customized organizational strategies;
• Assisting with sorting, categorizing, and organizing personal belongings;
• Assisting the Purchaser in identifying items to keep, relocate, donate, recycle, sell, or discard, with all final decisions remaining exclusively with the Purchaser unless otherwise authorized in writing;
• Designing and implementing organizational systems;
• Assisting with unpacking, downsizing, and life transitions;
• Recommending storage solutions and organizational products;
• Purchasing organizational products when authorized;
• Coordinating donations and disposal of approved items; and
• Preparing written organization plans and recommendations.

Consultant does not provide housekeeping, janitorial services, hazardous waste removal, pest remediation, mold remediation, construction, moving services, legal advice, accounting services, mental health counseling, medical services, or other professional services unless separately agreed.

2. SCOPE OF SERVICES

Purchaser hereby agrees and accepts that the scope of educational material is limited to the following elements of the course you have selected:

A. Home and Business Organization

Including Organization of closets, kitchens, pantries, garages, offices, storage rooms, and other commercial or residential spaces. Development of customized organizational systems.

B. Decluttering
Consultant assists the Purchaser in evaluating property for retention, relocation, donation, recycling, sale, or disposal. Final decisions remain exclusively with the Purchaser.

C. Downsizing & Life Transitions
Consultant may assist with downsizing, retirement, relocation, estate transitions, divorce, and similar life events.

Consultant provides educational regarding organizational services only and does not guarantee permanent organization or any specific outcome.

3. CONFIDENTIALITY AND INTELLECTUAL PROPERTY

Purchaser understands and shall maintain in strict confidence all non-public information observed or obtained while performing the Services, including household layouts, alarm systems, financial information, medical information, schedules, passwords disclosed by Purchaser, personal records, photographs, and business information.

These obligations survive termination of this Agreement.

Consultant retains exclusive ownership of all proprietary organizing systems, templates, checklists, workflows, educational materials, forms, labels, maintenance plans, and methodologies. Upon payment in full, Purchaser receives a limited, non-transferable license to use deliverables prepared specifically for Purchaser's personal household or business use while attending the Course. Purchaser shall not reproduce, distribute, sell, commercialize, or upload Consultant's proprietary materials into public AI systems or training platforms without Consultant's prior written consent.

Consultant may use any before-and-after photographs for project documentation that may be uploaded by purchaser on any public forum, including but not limited to, Facebook, Instagram, TikTok, all other forms of social media and Consultant’s own CRM and affiliated electronic communities and boards. Consultant may use non-identifying photos for advertising and marketing purposes on social or other media types without Purchaser’s written consent. No photograph identifying Purchaser, family members, financial documents, or other identifying information shall be used for advertising or social media without Purchaser's separate written consent. Purchaser may revoke future marketing authorization in writing at any time.

4. LIMITATION OF LIABILITY AND NO GUARANTEE OF RESULTS

To the fullest extent permitted by law, Consultant's aggregate liability arising out of this Agreement shall not exceed the total fees actually paid by Purchaser for the last preceding Course giving rise to the claim, if such Course involved personal contact and contracted services from Consultant. Consultant shall not be liable for consequential, incidental, special, exemplary, indirect, emotional distress, or punitive damages, nor for sentimental value, future appreciation of discarded property, tax consequences, or decisions made by Purchaser regarding retention or disposal of personal property. Nothing in this Agreement limits liability for gross negligence, willful misconduct, or liability that cannot legally be limited.

Consultant provides educational materials based upon experience and best practices. Consultant does not guarantee permanent organization, continued maintenance of organizational systems, increased property value, reduced stress, improved productivity, any particular aesthetic result, or any financial or emotional benefit.

Purchaser remains responsible for maintaining organizational systems after completion of the Course.

5. INDEMNIFICATION

Purchaser shall defend, indemnify, and hold harmless Consultant and Consultant's owners, employees, contractors, agents, successors, and assigns from claims, damages, liabilities, losses, costs, and reasonable attorneys' fees arising from Purchaser's decisions regarding personal property, unsafe conditions at the Property, inaccurate or incomplete information provided by Purchaser, injuries caused by Purchaser, household members, guests, or pets, Purchaser's misuse of Consultant's materials, and violations of law by Purchaser.

Consultant shall indemnify Purchaser only for damages directly caused by Consultant's gross negligence or willful misconduct.

6. ELECTRONIC COMMUNICATIONS AND CYBER SECURITY

Purchaser acknowledges the inherent risks of email, cloud storage, electronic payments, and text messaging. Consultant shall not be liable for losses arising from cyberattacks, spoofed communications, fraudulent payment instructions, or third-party platform failures beyond Consultant's reasonable control. Electronic signatures and electronically transmitted documents shall be fully enforceable.

7. REVOCATION OF ACCESS TO COURSE, COURSE MATERIALS, AND ASSOCIATED ELECTRONIC COMMUNITIES.

Upon the termination or expiration of this Agreement, or upon written notice by either Party, all rights of access granted to the receiving Party shall immediately cease. The receiving Party shall promptly discontinue all access to and use of the other Party’s property, premises, systems, accounts, records, files, databases, software, networks, credentials, confidential information, and other physical or electronic resources to which access was provided in connection with this Agreement.

Upon such revocation, the Purchaser shall promptly return or, at the requesting Party’s direction, destroy all keys, passwords, credentials, devices, documents, records, and other materials that provide or facilitate access. The receiving Party shall not retain, use, copy, disclose, circumvent, restore, or attempt to regain such access following revocation without the prior written authorization of the granting Party.

The granting Party may take reasonable measures to disable or terminate access, including changing passwords, disabling credentials, recovering access devices, and restricting physical or electronic entry. Revocation of access shall not affect any rights, obligations, or liabilities accrued before the effective date of revocation.

8. FORCE MAJEURE

Consultant shall not be liable for delays or failure to perform resulting from events beyond reasonable control, including natural disasters, severe weather, illness, pandemics, governmental actions, internet outages, labor disruptions, transportation failures, civil unrest, or similar events. Consultant may reasonably provide replacement Courses if necessary and appropriate in Consultant’s sole discretion.

9. INSURANCE DISCLAIMER

Consultant is not providing insurance coverage for Purchaser's residence, personal property, valuables, donated property, organizational products, or business activities. Purchaser remains responsible for maintaining any insurance Purchaser deems appropriate, including homeowners', renters', umbrella, or personal property insurance.

10. TERMINATION

Either Party may terminate this Agreement upon written notice. Consultant may immediately suspend or terminate Services for material breach, unsafe conditions, abusive conduct, or non-payment. Purchaser remains responsible for all fees earned and approved expenses incurred before termination.

11. GOVERNING LAW

This Agreement shall be governed by and construed under the laws of the State of North Carolina without regard to conflict-of-law principles. In the event of litigation, the prevailing party will be responsible for any awarded or applicable Attorney’s Fees.

12. ENTIRE AGREEMENT AND SEVERABILITY

This Agreement constitutes the entire agreement between the Parties and supersedes all prior discussions or agreements concerning the Services. Amendments must be in writing and signed by both Parties. If any provision is held unenforceable, the remaining provisions shall remain in full force and effect. If any portion of this Agreement is found to be illegal or non-enforceable for any reason, that section or clause shall be removed and the remaining clauses shall remain in full force and effect.

13. DISPUTE RESOLUTION; PRE-LITIGATION MEDIATION AND BINDING ARBITRATION

A. Good Faith Negotiation. The Parties shall first attempt to resolve disputes through informal negotiations. Any requests for Refunds or associated return of money will be on a case-by-case basis. The Purchaser specifically understands and agrees that no refunds will be given for the initial purchase of the Course and any associated Community access time associated with the initial Course purchase.

B. Mandatory Mediation. If unresolved, disputes shall proceed to confidential mediation in New Hanover County, North Carolina.

C. Binding Arbitration. If mediation is unsuccessful, disputes shall be resolved by binding arbitration before a single arbitrator in Wilmington, North Carolina under the Commercial Arbitration Rules of the American Arbitration Association.

D. Waiver of Jury Trial. EACH PARTY KNOWINGLY AND VOLUNTARILY WAIVES THE RIGHT TO A JURY TRIAL TO THE FULLEST EXTENT PERMITTED BY LAW.

E. Survival. This Section survives termination of the Agreement.

14. ELECTRONIC SIGNATURES; ELECTRONIC RECORDS

The Parties agree that this Agreement may be executed electronically and that electronic signatures shall have the same legal force and effect as original handwritten signatures. The Parties further agree that any electronically signed document shall constitute an original for all purposes and shall be admissible in any legal or administrative proceeding to the same extent as an original document.

The Parties expressly consent to conducting transactions by electronic means, including the use of electronic signatures, electronic records, electronic communications, email, web-based Purchaser portals, and commercially reasonable electronic signature platforms. No Party shall contest the validity or enforceability of this Agreement or any amendment, authorization, invoice approval, estimate, proposal, work authorization, scheduling confirmation, or other document solely because it was executed, transmitted, approved, or maintained electronically. The Parties acknowledge and agree that electronic signatures may include, without limitation, signatures executed through electronic signature platforms, digital certificates, typed names, scanned signatures, click-through acknowledgments, or any other electronic process that reasonably identifies the signing Party and demonstrates the Party's intent to be bound.

Each Party represents that the individual executing this Agreement possesses the legal authority to bind the applicable Party to the terms of this Agreement. The Parties further agree that electronic copies of this Agreement, invoices, work authorizations, amendments, change orders, scheduling confirmations, payment authorizations, and all related business records shall be deemed originals and may be maintained in electronic format without the necessity of retaining paper originals. The Parties expressly waive any objection to the admissibility, authenticity, or enforceability of electronically stored records or electronically executed documents based solely upon their electronic form. Nothing contained herein shall prevent either Party from requesting or providing original paper documents where otherwise required by applicable law.